Privacy & Data Protection Policy
At VUDP Herbals, safeguarding your personal data, wellness choices, and financial security is our highest priority. Learn how we responsibly collect, utilize, and protect your information.
256-Bit SSL Encryption
All customer sessions, KYC submissions, and checkout orders are secured with high-grade HTTPS encryption.
Zero Data Selling
We strictly never sell, trade, or rent your personal, health, or financial information to third-party telemarketers.
Statutory Compliance
Complies with the Digital Personal Data Protection Act 2023 and Indian IT (Reasonable Security Practices) Rules.
Your Data Rights
You retain complete rights to access, review, modify, or request deletion of your profile and personal information.
This Privacy Policy describes how VUDP Herbals (referred to as "Company", "we", "our", or "us") collects, stores, processes, and protects your personal data when you visit our website, purchase Ayurvedic wellness products, or register as an independent business associate.
Information We Collect
We collect only the essential personal information required to process your wellness orders, comply with Indian e-commerce & direct-selling regulations, and deliver exceptional service:
- Full Name, Contact Mobile Number, and Email Address.
- Shipping Address, Landmark, City, State, and Postal PIN Code.
- Order history, purchased items, invoices, and tracking references.
- Customer inquiries, reviews, and support feedback submissions.
- Permanent Account Number (PAN Card) for legal TDS compliance.
- Bank Account Details (Account Number & IFSC) for direct payouts.
- Sponsor ID, Placement Node, and MLM Genealogy tree position.
- Business volume (BV/PV), incentive logs, and rank advancements.
How We Use Your Personal Data
Your information is utilized solely for legitimate operational and business purposes:
Payment & Financial Security
We enforce rigorous standards regarding the processing of online payments:
Zero Card Data Storage on VUDP Servers
VUDP Herbals does NOT collect, view, or store your Credit Card numbers, Debit Card CVVs, or Netbanking passwords. All payment transactions are executed securely through RBI-approved, PCI-DSS Level 1 compliant payment gateways (such as Razorpay and authorized UPI networks) with end-to-end tokenization.
Cookies & Tracking Technologies
Our platform utilizes strictly functional and security cookies to optimize your browsing and shopping experience:
- Session Cookies: Keep your shopping cart active, remember product quantities, and authenticate your member dashboard login.
- Security Tokens: Protect against Cross-Site Request Forgery (CSRF) and automated form abuse.
- Preference Cookies: Remember your preferred viewing options, saved address selection, and language settings.
You can disable cookies in your web browser settings at any time; however, some interactive features like cart checkout or member dashboards may require session cookies to function properly.
Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information. Data is shared strictly under confidential service agreements only with:
Your Rights Under the DPDP Act 2023
As a registered user or customer of VUDP Herbals, you hold the following rights regarding your digital personal data:
- Right to Access: You can request a summary of the personal information we hold about you.
- Right to Correction & Updating: You may update your profile, contact numbers, or delivery addresses at any time via your account dashboard.
- Right to Consent Withdrawal: You may unsubscribe from marketing SMS and newsletter emails anytime via the unsubscribe link.
- Right to Erasure / Account Deletion: You may request deletion of non-essential profile data, subject to statutory retention mandates for past tax invoices.
Data Protection & Grievance Redressal Officer
In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, the details of the designated Data Protection Grievance Officer are provided below: